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Deloitte Talents

A smarter approach
to professional learning
Outcome

Deloitte GTS is an internally designed Learning Management System created to support the professional growth of Deloitte employees across multiple service lines. The platform brings together personalized learning experiences, mentorship programs, and progress tracking tools within a single ecosystem designed to make learning more intuitive, accessible, and engaging.

Redesigning around people

The redesign initiative started with a detailed analysis of the existing platform, focusing on user behaviors, expectations, and operational pain points. By mapping the current experience, it became possible to identify friction across navigation, content discovery, and training management. The interface was then restructured around clarity, usability, and accessibility to create a more intuitive learning experience capable of supporting a diverse global workforce.

Choosing Where to Intervene

Luxury brands are evolving from transactional e-commerce platforms into cultural ecosystems.

Before redesigning anything, we analyzed 10+ luxury competitors, emerging social commerce dynamics.

The opportunity was not a visual refresh.
It required structural repositioning.

  • From mandatory training
    to learning experiences
  • Connect people, knowledge
    and growth.
What would you like to learn?
The platform introducescustomized learning journeys tailored to departments, roles, and career objectives across the organization. Employees working in consulting, audit, tax, and other business areas can access content specifically aligned with their professional paths helping them focus on relevant competencies and skill development instead of navigating generic training structures.
Redefining navigation as discovery

Navigation was reorganized around intent, not taxonomy.

Instead of overwhelming users with categories, the structure was simplified into behavioral entry points

Knowledge grows when people share it

The Deloitte Global Talent Standard initiative introduces mentorship programs designed to encourage collaboration and knowledge sharing across teams. Employees can connect with experienced professionals for guidance and support, while also having the opportunity to become mentorsthemselves, creating a more collaborative learning culture focused on continuous personal and professional growth.

Product detail experience

Luxury purchasing decisions are rarely purely rational.

The product page was restructured to foreground craftsmanship — materials and construction are part of the story, not secondary details. Styled looks place each piece within the collection, while subtle cross-links connect product and inspiration without adding noise.

The page no longer feels like a final step. It keeps the narrative moving.

Professional growth should be measurable

Users can set personal learning goals, monitor completed activities, and receive recommendations tailored to their strengths and areas for improvement. By transforming learning into a measurable and dynamic experience the platform encourages continuous improvement through personalized insights and actionable data.

From static showcase to immersive brand platform

We redesigned Valentino’s website to reposition it as a participatory digital destination — blending editorial storytelling, community interaction, and commerce into a unified luxury experience.

A scalable ecosystem for continuous growth

The interface redesign was developed through iterative design phases, usability testing, and continuous feedback loops to ensure the platform could effectively adapt to the needs of Deloitte employees worldwide. The result is a scalable and user-centered learning ecosystem designed to improve employee engagement, simplify professional development, and support organizational productivitythrough a more modern and intuitive digital experience.

Valentino's celebrity looks

Valentino’s cultural relevance becomes a functional layer of the platform. The “Celebrity Looks” section transforms public appearances into structured entry points, linking each moment directly to the collection.

Red carpet visibility feeds product discovery, allowing users to move from image to item without friction. Cultural capital becomes navigable — integrated into the ecosystem rather than treated as standalone content.

Testing to leave nothing to chance

Repositioning Valentino’s platform meant rethinking how users move between culture and commerce. That shift couldn’t rely on visual coherence alone — it had to hold up in real behavior. Testing focused on one core tension: immersion without confusion.

-We looked at how easily users transitioned from editorial content to product pages, whether navigation clarified intent or introduced friction, and how community elements influenced trust.

-Early sessions revealed something important: editorial depth increased engagement, but only when cross-links were deliberate. Too many entry points diluted focus. Refinement meant removing as much as adding.

-The final structure favors clarity over density — keeping the experience immersive without overwhelming the user.

The Deloitte Global Talent Standard initiative transformed learning into a more connected and intuitive employee experience, simplifying access to knowledge, mentorship, and professional development across the organization. More than a platform redesign, the initiative introduced a new approach to learning inside Deloitte — one capable of evolving alongside employees, business needs, and the future of work itself.

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